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Worldlink Skills Development

A Modern effective business structure requires a structure which empowers its employees with the knowledge of the company's brand and strategies, their customers' expectations and how to align themselves adequately to deliver such customers expectation, infused with skills of adapting to change in the business environment enabling them to always make the most of any business opportunity without prejudicing the company's image/brand.

Our ability to evaluate, create or improve the existing strategic marketing plan enables us to offer the best corporate training in Identifying product features, advantages and benefits to the customer. Our service equips companies with the capacity to synchronize their stuff's mindset and work ethic and quality of service, imparted with the ability to adapt with the constantly evolving business nature.


Worldlink offers the End User Computing Qualification as a Learnership or skills program which is partially funded by the Seta. End User Computing also available as individual courses e.g. Excel, Word, PowerPoint etc. from beginner to expert.   We offer a structured Skills Program. The purpose of the program is primarily focused on up skilling unskilled employees. Empowered with these newly acquired skills, employees will now have the opportunity to apply for skilled/semi-skilled positions within the company, ultimately supporting and or enhancing business productivity.
This program may be implemented for empowerment in the practical nature. The main purpose being, that employees will become functionally literate and practically enlightened.  It is the starting point for articulation and movement up the NQF.  It enables an employee to progressively advance towards a qualification and it should support career or talent management.


  • Customizes courses to suit your company's needs.
  • Prepares skills assessments for employees to determine the level of training needed.
  • Prepare skills plan and training schedules.
  • Offers courses for employees who have had no formal training previously.


  • Fundamentals of Customer Service
  • Fundamentals of Communication
  • Fundamentals of Selling
  • Finance Essentials
  • Conflict Management
  • Sexual Harassment Awareness for Supervisors
  • Sexual Harassment Awareness for Employees
  • Motivating Your Employees
  • Effective Business Writing
  • Effective Presentations
  • Effective Time Management
  • Managing Conflict
  • Performance Management
  • Presentation Skills
  • Employee Relations

Should you require specific Soft Skills that are not listed, please contact us so that we can accommodate you.

Worldlink Skills Development Institute partnered in the following Learnerships:-

  • National Certificate: Oil and Fat Based Products Processing
  • National Certificate: General Management
  • National Certificate: Soft Drinks Processing
  • National Certificate: End User Computing.
  • Skills Program - General Management/ Project Management/ End User Computing
  • Electives - Business Skills / Computer Skills / Employee Relations
  • Abet - Financial Life Skills / Abet Skills Programs Assessments/Interviews/Recruitment

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